Cielo Support

Support is available via email or phone:

• Send an email to [email protected] (response time is up to two business days);
• Or call the Customer Service Center, which operates 24/7:
• Send your question via WhatsApp: (+55 11) 3003-5525
• Brazilian capitals and metropolitan regions: (+55 11) 4002-5472
• Other locations: +55 0800 570 8472