Revoke and create credentials on the Cielo website

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First access?

If your getting your credentials for the first time, you also must revoke the provided credentials and create a new MerchantId and MerchantKey.

1. Access the website Cielo and click on Login;

2. Go to My Cielo Account with the EC number created, and click on Entrar;

3. If you have more than one establishment and need to change, click on Meus estabelecimentos;

4. Click on Ver mais;

5. Select the desired establishment, (The Cielo E-commerce API EC number can be found in the welcome e-mail sent by Cielo) and click on Acessar;

6. Click on E-commerce;

7. In Gerenciamento de Credenciais click on Acessar;

8. On the Credencial API tab, click on Revogar credencial:

9. Then select the expiration time of the current credential and click on Revogar credencial;

10. Insert the token that was sent to you via the Cielo management app or e-mail and click on Autenticar;

11. Ready, your credential has been successfully revoked and a new credential is now available for you.

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Copy and store your credentials in a safe place. You have 3 minutes to do this before the information is automatically closed for security reasons.

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Warning

• If the merchant is connected to Gateway de Pagamento Braspag, it will not be necessary to update the credentials at Gateway Admin.
• If the merchant uses the credentials in another gateway (outside Cielo) or platform, the merchant must contact their service provider to update the credentials.