added
New retry codes for Visa: 5C and 9G
8 days ago
Starting from April 11, 2025, Visa will return two new codes for declined transactions in category 2, where the issuer cannot approve at the moment. The codes are:
- 5C (transaction not supported/blocked by the issuer): will be returned by Visa for all declines due to issuer rules for a specific card range or BIN;
- 9G (blocked by the cardholder - contact the cardholder): will be returned by Visa when the cardholder specifies a transaction block through transaction and card control tools (such as an app).
Check the complete rules for retrying category 2 codes in the Visa Retry Program.