Queries

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Available for all payment methods.

The merchant can query a transaction using the PaymentId, MerchantOrderId, or RecurrentPaymentId, via the API or portal E-commerce.

The table below shows the available query methods according to the sale creation time.

LIFETIMEFORM OF QUERY
Up to 3 monthsVia API or Painel E-commerce.
From 3 to 12 monthsVia Painel E-commerce.
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Please refer to the API Reference for the complete request example:

A transaction query can return the Payment.Refunds node, with the amount, status, and date of the transaction's refund requests.

To see the fields and the meaning of each status, see Refund status list.


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