[JAN] Updates on the Cielo E-commerce API documentation

  • New certificate added for use on the domain api.cieloecommerce.com.br;

  • Updated contacts for Cielo E-commerce support;

  • New page about accreditation on the Cielo website added;

  • New page about Visa Intelligent Data Exchange (IDX): Visa solution for sharing data in card-not-present (CNP) transactions;

  • Error codes 220 and 233 added to the documentation;

  • Guidance for using Silent Order Post credentials added;

  • Guidance on using 3DS authentication for credit card and debit card:

    • The validation and return of the Payment.Eci field occur only in the production environment at this initial stage;
  • Guidance on error 389 – Registration Restriction for Zero Auth:

    • If the API returns error 389, contact the commercial manager to check if the service is correctly enabled; if it is, the response indicates that this attempt cannot be validated due to Cielo's internal criteria. We recommend trying another card to complete the validation;
  • Guidance on payment with multi-benefit card added:

  • Guidance for Alelo voucher cancellation added:

    • Full cancellation can only be performed on the transaction day (D0);
    • To cancel after the transaction day (from D+1 onwards), you must contact Alelo.