Cielo E-commerce Support

ℹ️

For quick support, use our WhatsApp channel: (11) 3003-5525
Hours: Monday to Saturday, from 08:00 a.m. to 8:50 p.m.

Other support channels:

Phone (24h):

  • Capitals: 4002-5472
  • Other regions: 0800 570 8472

Select the E-commerce Support option.

Email:

Response time: up to 2 business days for the first reply.

Request Form:

  • Send your request through the form