Add User

Use this option to invite a new user and grant access to the merchant.

How to Add a User Individually

1. In the Sua equipe section, click Adicionar usuário;
2. Select the user profile.

Profile Types

Choose the profile based on the access needs:

• Perfil personalizado (Custom Profile): access configured according to defined permissions;
• Administrador (Administrator): full access to all functionalities;
• Visualizador (Viewer): information view only;
• Analista (Analyst): access to most functionalities, with some management restrictions.

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Custom Profiles must be created in advance. See how to create a custom profile

Fill in User Information

For Administrator, Analyst, and Viewer profiles:

1. Enter the user's CPF and email;
2. Click Próximo;
3. Enter the security token generated in the Cielo Gestão App;
4. Send the invitation.

After sending, the user will receive an email to complete the registration and activate access.

To do this, the user must:

• Install the Cielo Gestão App;
• Complete the registration;
• Accept the invitation.

Add Users in Bulk

To add multiple users at once:

• Select Preencher em lote*;
• Download the arquivo modelo;
• Fill in the file with the user information;
• Upload the file.