Query
Available for all payment methods.
The merchant can query a transaction using PaymentId, MerchantOrderId, TransactionId, or RecurrentPaymentId, via API or the administration panel.
The following table shows the available query methods according to the sale creation time.
| CREATION TIME | QUERY METHOD |
|---|---|
| Up to 3 months | Via API or Site Cielo. |
| From 3 to 12 months | Via Site Cielo. |
Refer to the API Reference for the complete request example:
Updated about 1 month ago