Glossary

To make it easier to understand, we’ve listed below a short glossary with key terms related to e-commerce, the card market, and acquiring:

TermsDescription
AuthenticationProcess to ensure that the shopper is actually who they claim to be (lawful carrier), usually occurs at the issuing bank using a digital token or card with security keys.
AuthorizationProcess to check whether a purchase can be made with a card or not. At this point, several verifications are performed with the card and the carrier (e.g., timely payments, card locks etc.). It is also at this point that the card limit is checked with the transaction value.
CancellationProcess to cancel a purchase made with a card.
CaptureProcess that confirms an authorization that was previously made. It is only after the capture that the card carrier will be able to view it on their bank statement or invoice.
ShopperIt is the one who makes the purchase at the virtual store.
Issuer (or issuing bank)It is the financial institution that issues the credit card, debit card or voucher.
Commercial establishment or ECA ten-digit number that identifies the store’s registration with Cielo.
Payment GatewayCompany responsible for technical integration and transaction processing.
CardholderIt is the person who carries the card at the time of purchase.
TID (Transaction Identifier)A 20-character code that uniquely identifies a Cielo e-commerce transaction.