Transactions

Search transactions

When accessing the Search Transactions tab:

You will be redirected to the transactions search screen:

This screen allows searching every transaction performed with success on the Cielo e-Commerce API and to perform the transactions capture or cancelling.

About the Filters:

Filters	Description
`Tid`	Cielo transaction identifier. Returning via response and available on Cielo website
`EC`	Cielo Affiliation number
`Payment Id`	e-Commerce transaction identifier
`Order Number`	Order number sent by the retailer
`NSU`	Authorization identification. Sent via response
`Error code`	Returned code in case a transaction generates an error.
`Payment methods`	Group of payment methods such as Boletos and cred card. Does not differentiate card brand or bank.
`Payment methods`	Specific payment method used on the transaction (Ex: Bradesco Boleto)
`Fraud analysis`	What is the antifraud status of the transaction at the moment of the search
`Transaction Status`	Canceled* - Transaction canceled by the retailer Reversed* - Canceled transactions with less than 24 hours Not Authorized* - Transactions declined by the Cielo Authorizer Not Paid* - Authorized transactions, but not captured Paid* - Captured Transactions

The filters can be combined to perform a customized search.

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Cielo website allows searching transactions from the last 12 months.

Capturing or canceling transactions

When performing a search, it is possible to perform a transaction capture or cancelling (void). When identifying the transaction that you wish to cancel or capture:

Just perform the canceling or the Capture (The presented button depends on the transaction status at the moment of the exibition.

Confirm the value to be captured or canceled. PS: Changing the value on the menu above defines the Cancelling/Partial Capturing behavior.