Configuration of trusted IPs on the Cielo portal

Check out the step-by-step guide below to configure trusted IPs on the Cielo website:

  1. Access the website Cielo and click on Login;
  1. Go to My Cielo Account with the EC number created, and click on Entrar;


  1. Click on E-commerce;
  1. In Gestão API e-commerce click Acessar;
  1. In the Gerenciamento de IPs tab, click Adicionar IPs;

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If you want to manage IPs for a different commercial establishment, click on Change establishment and select the one you want to configure:

  1. You will be redirected and must include the IP addresses separated by commas;
  1. Click + and the IPs will be added to the list of pre-registered IPs. After that, click Adicionar;
  1. Enter the token sent to you via the Cielo Management app or email and click Autenticar;
  1. After authenticating with the token, you will see the status of each IP provided;
  • Status ativo: successfully added;
  • Satus não adicionado: invalid IP.
  1. In the Gerenciamento de IPs tab, you will see the configured IPs and can delete them whenever you want.