Configuration of trusted IPs on the Cielo portal

Check out the step-by-step guide below to configure trusted IPs on the Cielo website:

1. Access the website Cielo and click on Login;

2. Go to My Cielo Account with the EC number created, and click on Entrar;

   

3. If you have more than one establishment and need to change, click on Meus estabelecimentos;

   

4. Click on Ver mais;

   

5. Select the desired establishment, (The Cielo E-commerce API EC number can be found in the welcome e-mail sent by Cielo) and click on Acessar;

   

6. Click on E-commerce;

7. In Gestão API e-commerce click Acessar;

8. In the Gerenciamento de IPs tab, click Adicionar IPs;

9. You will be redirected and must include the IP addresses separated by commas;

10. Click + and the IPs will be added to the list of pre-registered IPs. After that, click Adicionar;

11. Enter the token sent to you via the Cielo Management app or email and click Autenticar;

12. After authenticating with the token, you will see the status of each IP provided;

• Status ativo: successfully added;
• Satus não adicionado: invalid IP.

13. In the Gerenciamento de IPs tab, you will see the configured IPs and can delete them whenever you want.