Disable e-wallets via Cielo Portal

You can disable the e-wallets: Apple Pay, Google Pay, and Samsung Pay directly on the Cielo Portal. To disable them, follow the steps below:

1. Access the Cielo portal and click on Login;

   

2. Access the Minha Conta Cielo with the created merchant number, and click on Entrar;

   

3. If you have more than one merchant and need to switch, click on Meus estabelecimentos;

   

4. Click on Ver mais;

   

5. Select the desired merchant, (The merchant number for the Cielo E-commerce API can be found in the welcome email sent by Cielo) and click onAcessar;

   

6. Click on E-commerce;

7. In Gestão API e-commerce click on Acessar;

8. In the Funcionalidades tab, under Carteiras digitais com criptografia, disable the desired wallet.

9. To confirm, click Desabilitar.

10. Enter the token that was sent to you via the Cielo Gestão app or email and click Autenticar:

11. Done! The wallet has been successfully disabled.