Request Pix refund

In Pix, there is no voiding; instead, the sale amount is refunded to the shopper.

Important information

• You can request a full or partial refund of the transaction amount;
• The refund (full or partial) will only be allowed if all participants in the sale have sufficient balance for the total refund amount;
• The refund is always credited to the shopper's account identified through the original Pix transaction (the one used for the Pix payment).

To request a refund, the master must send an API request providing the PaymentId of the Pix transaction.

• If the master provides only the PaymentId, the full transaction amount will be refunded (including all participating sellers);
• If the master also provides the seller identifier (VoidSplitPayments.SubordinateMerchantId) and the amount (VoidSplitPayments.VoidedAmount), a partial refund can be processed for the specified seller only.