List of statuses returned by the API:
| Code | Payment Status | Payment method | Description |
|---|---|---|---|
| 0 | NotFinished | All | Payment processing failed. Possible causes: incorrect data, request error, acquirer timeout, some instability in processing. In the case of a debit transaction, the shopper may have abandoned the purchase. |
| 1 | Authorized | All | Payment method ready to be captured or paid (boleto). For a boleto transaction, it means the boleto was generated successfully. For a card transaction, it means the issuing bank approved it. However, this does not mean the transaction was completed - for that, a second step is required, either capturing the transaction or completing the payment. |
| 2 | PaymentConfirmed | All | Payment confirmed and completed. |
| 3 | Denied | Credit and debit cards (electronic transfer) and e-wallets. | Payment denied by the authorizer. Possible causes: insufficient limit, unpaid card bill, unavailable card brand, fraud block, among others. To find out the actual reason for the denial, you must check the return code generated during the transaction. |
| 10 | Voided | All, except boleto and Pix. | Payment voided. This is the suspension of the transaction, exempting it from any fees or charged amounts. Pre-authorized transactions can be voided even after 11:59 PM on the authorization date. Captured transactions, however, can be voided until 11:59 PM on the same day as the authorization; after that time, the amount will be refunded. |
| 11 | Refunded | Credit and debit cards, e-wallets, and Pix. | Payment voided/refunded. Means a transaction void was requested, which can occur starting at 12:00 AM on the day after the transaction was created. Regardless of the amount, only one refund request can be made per transaction. This can happen due to incorrect data or at the shopper's request. For Pix transactions with a full refund, the status will always be 11. |
| 12 | Pending | Credit and debit cards (electronic transfer), e-wallets, and Pix. | Waiting for response from the financial institution. Means the transaction was sent for pre-authorization processing, waiting for a response from the issuing bank to validate it. |
| 13 | Aborted | All | Payment voided due to processing failure. Means the transaction was voided due to a processing failure. It can also be aborted if Antifraude denies the transaction before authorization. |
| 20 | Scheduled | Credit card and e-wallets. | Recurrence scheduled. Means the transaction will have a scheduled recurrence, that is, the purchase amount will be collected on the day scheduled by the merchant. |
This list refers to the
Payment.Statusfield. ThePayment.Refundsnode has its own status list. See Refund status list.