Revoke and create API keys on the Cielo website

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First access?

If your getting your credentials for the first time, you also must revoke the provided credentials and create a new MerchantId and MerchantKey.

1. Access the website Cielo and click on Login;

2. Go to My Cielo Account with the EC number created, and click on Entrar;

3. Click on E-commerce;

4. In Gestão API E-commerce click on Acessar;

5. On the Credencial API tab, click on Revogar credencial:

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If you want to revoke credentials from a different commercial establishment, click on Trocar estabelecimento and select the one you wish to revoke credentials from:

6. Then select the expiration time of the current credential and click on Revogar credencial;

The available options are:

• Immediately: the new credential becomes valid as soon as the revocation is confirmed.
• In 1 hour: the current credential remains valid for 1 hour after the revocation.
• In 24 hours: the current credential remains valid for 24 hours after the revocation.
• In 3 days: the current credential remains valid for 3 days after the revocation.

7. Insert the token that was sent to you via the Cielo management app or e-mail and click on Autenticar;

8. Ready, your credential has been successfully revoked and a new credential is now available for you.

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Copy and store your credentials in a safe place. You have 3 minutes to do this before the information is automatically closed for security reasons.

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Warning

• If the merchant is connected to Gateway de Pagamento Braspag, it will not be necessary to update the credentials at Gateway Admin.
• If the merchant uses the credentials in another gateway (outside Cielo) or platform, the merchant must contact their service provider to update the credentials.