Notification Post

To find out the status of a transaction, we recommend that you configure the Notification Post to receive notification of status changes and also perform a polling query to view the current status.

The Notification Post is a webhook that sends a notification to the URL registered by your merchant whenever there is a status change in the transaction:

  • From Review (under review) to Accept (accepted) or Reject (rejected);
  • From Accept (accepted) to Reject (rejected).
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Important

  • During the onboarding process, request the registration of your merchant's status change URL with Cielo's Implementation team;
  • The URL registered by the merchant to receive the status change notification must return HTTP code 200 (OK), indicating that the message was successfully received and processed by the merchant's server. Otherwise, 3 more delivery attempts will be made;
  • The status change URL can only use port 80 (standard for HTTP) or port 443 (standard for HTTPS). We recommend that the merchant always use SSL for this URL, that is, always HTTPS.

After receiving the status change notification, perform a query by sending the received transaction ID to obtain the transaction's new status:

Query on Cybersource\ Query on ACI Worldwide

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Antifraude integrated with Gateway de Pagamento or API E-commerce Cielo

This Notification Post is exclusive to Antifraude Apartado.

If you use Antifraude integrated with the Gateway de Pagamento or the API E-commerce Cielo, check the status notification mechanism for those products in their respective documentation.


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