Transaction Status List

List of statuses returned by the API:

Code

Payment status

Payment method

Description

0

NotFinished

All

  • *Failed to process the payment**.
    Possible causes: incorrect data, error in the request, acquirer timeout, some processing instability.
    In case of debit transaction, the buyer may have abandoned the purchase.

1

Authorized

All

  • *Payment methods able to be captured or paid (boleto)**.
    For a boleto transaction, it means that the boleto was successfully generated.
    For a card transaction, it means that there was approval by the issuing bank. However, this does not mean that the transaction has been completed - for this, a second step is required, capturing the transaction or making the payment.

2

PaymentConfirmed

All

Payment confirmed and completed.

3

Denied

Credit and debit cards (electronic transfer) and e-wallets.

  • *Payment denied by authorizer**.
    Possible causes: insufficient limit, lack of payment on the card, unavailable brand, blocking due to fraud, among others.
    To find out the real reason for the denial, it is necessary to look at the return code generated during the transaction.

10

Voided

All, except boleto and Pix.

  • *Payment canceled**. It is the suspension of the transaction, exempting from fees or amounts charged. Pre-authorized transactions can be canceled even after 23:59 on the authorization date. Captured transactions can be canceled up to 11:59 pm on the same day of authorization, after which time the amount will be reversed.

11

Refunded

Credit and debit cards, e-wallets and Pix.

  • *Payment cancelled/reversed**. The cancellation of the transaction was requested, which may occur from 0:00 am on the day after the creation of the transaction. Regardless of the amount, it is only possible to make one reversal request per transaction. This can happen due to incorrect data or at the request of the shopper.
    For Pix transactions with total refund, the status will always be 11.

12

Pending

Credit and debit cards (electronic transfer), e-wallets and pix.

  • *Awaiting return from financial institution**.
    Means that the transaction was sent to Braspag in the pre-authorization process, awaiting a response from the issuing bank to validate it.

13

Aborted

All

  • *Payment canceled due to processing failure**.
    Means that the transaction was canceled due to processing failure. It can also be aborted if Anti-Fraud denies the transaction before authorization.

20

Scheduled

Credit card and e-wallets.

  • *Scheduled recurrence**.
    Means that the transaction will have a scheduled recurrence, that is, the purchase amount will be collected on the day it was scheduled by the store.