How to use Cielo portal

The Cielo website brings together, in a single environment, the main features to query information and manage your operation.

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Important
The Cielo website is intended for clients of API E-commerce Cielo, Link de Pagamento, and Checkout Cielo.
Clients of Split, Gateway, or Antifraude products must access and perform their queries through the E-commerce Portal.

Getting started

Access the Cielo website;
Select the desired merchant (EC).

What can you find on the Cielo website?

Quickly access information and features related to:

Administration

Account Settings

Query and update your account registration information and manage user access.

Access Management

Operation

Transactions

Search transactions and view details of payments, voids, and other operations.

Management and monitoring

Report center

Acesse relatórios operacionais e financeiros para acompanhamento do seu negócio.