Load Balance

The Load Balance is a feature that enables conditional routing of transactions according to the rules configured by the merchant. This allows the distribution of transaction volume between each acquirer, card brand, or BIN.

Benefits

• Configure transaction volume by payment method

Many merchants have rate negotiations with acquirers that are conditional, for example, on the captured volume. Often, this negotiation is also by card brand. The Load Balance can redirect transactions based on the configured proportions by payment method, so you don't have to worry about managing this manually.

• Adjust transaction volume for a specific acquirer during new implementations

Another benefit of this feature is that it allows you to perform gradual migrations when implementing a new solution from an acquirer, such as transitioning to a more updated integration of an acquirer. This ensures a more controlled and secure migration process.

How does it work?

The balancing always analyzes the proportion of captured volume. For example, if you configure your store to route 20% of transactions through Rede and 80% through Cielo, the Load Balance will always calculate to approximate this proportion, considering the captured volume.

Thus, when a transaction reaches the Load Balance, it calculates whether the transaction would better align with the proportion if routed through Rede or Cielo. The payment method that aligns more closely is selected.

Load Balance Rules

• Acquirer: The balancing will always be applied regardless of the card brand.
• Card Brand: The rule will be applied to a specific card brand, and others will not be affected.
• BIN: The rule will be applied to a specific credit or debit card BIN (configuration via Admin is currently unavailable).

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What is the impact on integration?

There will be an impact on the integration if the merchant's system validates the payment method returned in the transaction response.

If this occurs, it is only necessary to validate the information in the Provider field sent in the authorization request, which may differ from the authorization response information according to the balancing rules.

Enabling Load Balance

Contact Support and provide the details of the balancing rules you wish to enable.