Soft Descriptor

In credit and debit transactions, you can use the SoftDescriptor field within the Payment node to customize the name name displayed on the cardholder’s statement. This functionality contributes to better identification of the purchase by the customer.

See the table below for the rules for using SoftDescriptor for Cielo, Rede and Getnet acquirers.

AcquirerFormat of the SoftDescriptor fieldType
CieloText up to 13 characters.
Composition on invoice:
[Company name] + *[Asterisk] + [Soft Descriptor] : 20, 22 or 25 characters.
Alphanumeric
GetnetText up to 22 characters.Alphanumeric
RedeText between 15 and 18 characters
Composition on invoice:
[Hard] + *[Asterisk] + [Soft Descriptor] : 22 characters.
Alphanumeric