Queries

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Available for all payment methods.

The merchant can query a transaction using the PaymentId, MerchantOrderId, or RecurrentPaymentId, via the API or the administration panel.

The table below shows the available query methods according to the sale creation time.

LIFETIMEFORM OF QUERY
Up to 3 monthsVia API or Painel E-commerce.
From 3 to 12 monthsVia Painel E-commerce.
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Please refer to the API Reference for the complete request example: