Queries

ℹ️

Available for all payment methods.

The merchant can query a transaction using the PaymentId, MerchantOrderId, or RecurrentPaymentId, via the API or portal E-commerce.

The table below shows the available query methods according to the sale creation time.

LIFETIMEFORM OF QUERY
Up to 3 monthsVia API or Painel E-commerce.
From 3 to 12 monthsVia Painel E-commerce.
ℹ️

Please refer to the API Reference for the complete request example: