How to query Velocity transactions?

1. Access the Admin panel:

2. In Relatórios, click Velocity Check:

3. Apply filters to search for one or more transactions. You can filter by:

• Período (period): select the start and end date and time;
• Status: choose whether to view approved or rejected transactions;
• Tipo de Bloqueio (block type): filter by the reason for the block.

After applying the filters, click Buscar:

5. View the transactions resulting from your filtered search along with the types of rules that were analyzed:

Types of rules analyzed

See the color legend for the types of rules analyzed:

The types of rules analyzed may vary for each client, as they depend on the configured rules. The colors in the legend refer to each rejection reason:

• Rejected due to quarantine (yellow): adjust the data rule in the settings;
• Rejected due to negative list (purple): add the transaction to the positive list;
• Rejected for violating the rule (red): blocked by a defined rule, change it in the settings;
• Not activated for this rule (green): this data has not been affected by the rule yet.

See an example of types of rules analyzed for a transaction:

In this example, we had a transaction with Rejected status for the following reasons:

• Lista negativa (negative list): transaction was rejected due to a negative list;
• Identificação (identification): rejected for violating a rule related to shopper identification;
• Email: rejected for violating a rule related to the shopper's email;
• Número do Cartão (card number): not enabled for this rule;
• Bin do cartão (card BIN): not enabled for this rule;
• Nome do Portador (cardholder name): not enabled for this rule.