5. Configure capture and Antifraude

A credit card transaction is sent to Cielo (acquirer) for authorization and will then be subjected to fraud analysis. Then, according to the fraud analysis result, the transaction can be captured automatically or manually.

When accessing your store settings, look for the Antifraude e captura automática section. Select the desired option:

Capture optionsDefinitionDescrition
Nunca fazer a Captura AutomáticaNever do Automatic CaptureFor every authorized credit card transaction, the store will be required to manually capture the transaction (capture request).
Sempre fazer Captura AutomáticaAlways do Automatic CaptureEvery authorized low or medium risk credit card transaction will be automatically captured.
Somente fazer captura Automática das transações de Baixo Risco no AntifraudeOnly automatically capture Low Risk transactions in AntifraudeEvery low-risk (authorized) credit card transaction will be captured automatically – medium-risk transactions will wait for manual capture.

Fraud Analysis

Authorized credit transactions will be sent for fraud analysis. All transactions classified as high risk will be automatically canceled, without exception.

ANTIFRAUDE STATUSDESCRIPTION
Baixo RiscoLow risk of being a fraudulous transaction.
Médio RiscoMedium risk of being a fraudulous transaction.
Alto RiscoHigh risk of being a fraudulous transaction.
Não finalizadoIt was not possible to finalize the analysis.

In addition to the statuses in the table above, Antifraude may return the N/A status. The N/A status may be returned in the following situations:

  • When the transaction is authenticated by the issuing bank via the 3DS protocol and cannot be analyzed by Antifraude;
  • When the payment method cannot be analyzed by Antifraude, such as debit cards, boletos and Pix;
  • When it is a recurring credit transaction after the scheduling transaction. Only the Scheduling is analyzed;
  • When the credit card sale was denied - cannot be analyzed by Antifraude.

On the Cielo website, the analysis will be presented in Detalhes do Pedido:

You can view the Antifraude status by going to the purchase details, under the Pedidos tab, and clicking +.

  • To capture a transaction that was not automatically captured, go to the API reference for Capture full or partial amount.
  • To cancel a transaction that was not automatically captured, go to the API reference for Cancel full or partial amount.