Support

Here you will find links to the following support materials: Developer Manual, Merchant tutorial, FAQ page, and the developer portal page.

 Support menu
  • Manual do Desenvolvedor: directs to the main page of the Cielo developer portal, which contains technical integration documentation for all Cielo products, including API Checkout Cielo and API Link de Pagamento;
  • Tutorial do Lojista: aims to assist the merchant in using the Cielo Checkout and Link de Pagamento products, including sales management and store configurations at Cielo;
  • FAQ: frequently asked questions regarding Cielo Checkout and Link de Pagamento. Contains information on commercial, technical, operational issues and the test mode;
  • Códigos de retorno: directs to the return codes list for denied transactions, so that the merchant
    can consult the meaning of each code and decide what action to take in each case.