Bradesco

How it works

After selecting the product, the shopper chooses the Bradesco registered boleto payment method;
The Checkout displays the boleto URL;
The client accesses the boleto URL (rendering) and can then make the payment;
Status reconciliation is not available for Checkout Cielo;
The merchant will need to manually reconcile the boleto payment.

Configuring Boleto

Bradesco Boleto requires settings to be made both in the Painel Bradesco and in the Portal Cielo E-commerce.

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Important
To use Bradesco registered boleto, the merchant must contract the registered wallet directly with the bank. Boleto issuance will only be enabled after Bradesco completes the release.

Contracting the service with Bradesco

The merchant must contact the Bradesco manager and request the contracting of the registered boleto service via API.

After the request, Bradesco's technical team (Scopus) will send by email:

Access to the Bradesco Panel (API Manager);
Username, password, and other credentials required to configure the payment method.

Accessing the Bradesco Panel

After receiving the credentials sent by the bank, access the API Manager and log in using the provided information.

Setting up the payment method in the Bradesco Panel

Access the payment method settings

In the Bradesco Panel:

Go to Configurações → Meios de pagamento.

Configuring credentials

Still on the Payment methods screen, locate the access configuração de acesso (chave de Autenticação e Autorização).

Fill in the Secret word field with a password defined by the merchant;
Click Gerar nova chave de segurança to create the Security key used by Cielo to query boleto status.

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Important
The security key is not the password to access the Bradesco Panel. It is used exclusively for communication between Bradesco and Cielo.

Configuring the integration

On the same Meios de pagamento screen, right after the credentials fields, the Configuração de integração section appears.

In the Notification URL field, enter:

https://meiosdepagamentobradesco.com.br/notification

Adjusting bank slip options

Still on the same page, the merchant finds the Configuração do Meio de Pagamento section. Adjust the options as needed:

Habilitar "frase" do boleto: Active;
Habilitar "referência" do boleto: Active;
Apresentar Agência e Conta: Active;
Vencimento: 3 days.

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The Configuração do Meio de Pagamento section contains optional settings, which can be used according to the merchant's preference.

SPS Notifica configuration

In the SPS Notifica tab, locate the Configuração de integração section. In the URL de comunicação field, enter:

https://meiosdepagamentobradesco.com.br/notification

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Important:
In Configuração do Meio de Pagamento, set the Boleto and Pix fields to Inactive when using only Bradesco Boleto.
If you also use Bradesco Pix, keep the Pix field as Active.

Save all changes and proceed to the next step.

User Configuration in the Bradesco Panel

To enable boleto processing and allow automatic reconciliation, it is necessary to configure the Sonda profile and create the Sonda user in the Bradesco Panel.

Acesse Usuários → Controle de Acesso

On the Controle de acesso screen, fill in the fields as follows:

In the Perfil field, enter Sonda;
In the Status field, select Ativo;
Click Gravar to store the configuration.

After saving the settings:

Go to the Usuários menu;
Click Incluir.

On the Formulário de Inclusão screen, fill in the fields as follows:

In the Perfil field, select Sonda (configured in the previous step);
Fill in the required fields:
- Email: [email protected]
- Nome: Sonda;
- Telefone: Enter the phone number.
In the Status field, select Ativo;
Click Gravar.

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Important:
The user created with the Sonda profile is used by Bradesco to send automatic updates on boleto status.

Activate in the Cielo E-commerce Portal

With all Bradesco Panel settings completed, access the Portal Cielo E‑commerce and finalize the payment method activation by following the instructions in Como habilitar uma integração com meios de pagamento.

Status Update

For the Bradesco registered boleto payment method, status updates are performed via batch polling:

This polling occurs in the morning: 4 a.m., 6 a.m., 8 a.m., 10 a.m., and 12 p.m.

To receive payment notifications, the merchant must have the Notification URL registered and perform GET requests.

Note: Currently, the polling considers transactions with a due date within the interval of 30 days before and 30 days after the polling date.

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Status updates are not available for Checkout and Link de Pagamento clients.

Manual Boleto Reconciliation

Boleto reconciliation can be performed manually in the Portal Cielo when needed. To reconcile:

Locate the order in the Portal Cielo;
Access Detalhes da transação;
Click Conciliar to update the status from Unpaid to Paid.

Support

Bradesco Support

For questions about credentials, access, notifications, or banking configurations:

[email protected] [email protected] [email protected] [email protected]

Cielo Support

If you have questions at any stage or need further technical information, contact the Cielo E-commerce Web Support through the following channels:

E-mail: [email protected]
Major cities 4002-5472
Other locations: 0800 570 8472
Service hours: 24 hours a day, 7 days a week.

Cielo environment

Registration Data

The merchant must provide Cielo support with the following information:

Data	Description	Format	Observation
Branch	Branch code	4 digits	with or without hyphen
Checking account	Checking account	7 digits	with hyphen
Wallet	Not required for registered boleto	2 digits	N/A
Reconciliation	Billing agreement number	7 digits	Provided in the Bradesco control panel
Agreement	E-commerce agreement	6 digits	Validate with the bank if it is required for the wallet
Our Number	Incremental counter	5 digits	Optional - Control number that increases by +1 with each boleto issuance
Due Date	Boleto validity period	6 digits	This is the default value if no other value is sent via API
Affiliation Signature	Bradesco security key	5 digits	Provided in the Bradesco Panel

Bradesco credentials will be required:

These credentials are used so that Cielo can query the boleto status.

Credentials	Description	Example
User	Email used to access the Bradesco Panel
Senha/Chave de Segurança	Security key created within the Bradesco Panel. It is not the password used to access the Bradesco Panel.	qcnmFA-Y2rGm4meWLzrEzSpdPARBsmblZSqfKLwq7DM