Chargeback dispute via Cielo portal or API

Cielo portal

To dispute a chargeback via the Cielo portal, follow these instructions:

1. Go to the website Cielo > Vendas and click on Contestação de Vendas.

2. Done, now you can view the disputes of your sales.

Chargeback API

If you want to accept or dispute sales via API, access the Chargeback API.