Bradesco

Configuring Boleto

Bradesco Boleto requires settings to be made both in the Painel Bradesco and in the Portal Cielo E-commerce.

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Important

To use Bradesco registered boleto, the merchant must contract the registered portfolio directly with the bank;
The contracted portfolio must be 26;
Boleto issuance will only be enabled after Bradesco completes the authorization process;

Contracting the service with Bradesco

The merchant must contact the Bradesco manager and request the contracting of the registered boleto service via API.

After the request, Bradesco's technical team (Scopus) will send by email:

• Access to the Bradesco Panel (API Manager);
• Username, password, and other credentials required to configure the payment method.

Accessing the Bradesco Panel

After receiving the credentials sent by the bank, access the API Manager and log in using the provided information.

Setting up the payment method in the Bradesco Panel

1. Access the payment method settings

In the Bradesco Panel:

• Go to Configurações → Meios de pagamento.

2. Configuring credentials

Still on the Payment methods screen, locate the access configuração de acesso (chave de Autenticação e Autorização).

• Fill in the Secret word field with a password defined by the merchant;
• Click Gerar nova chave de segurança to create the Security key used by Cielo to query boleto status.

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Important

The security key is not the password to access the Bradesco Panel. It is used exclusively for communication between Bradesco and Cielo.

3. Configuring the integration

On the same Meios de pagamento screen, right after the credentials fields, the Configuração de integração section appears.

In the Notification URL field, enter:

https://meiosdepagamentobradesco.com.br/notification

4. Adjusting bank slip options

Still on the same page, the merchant finds the Configuração do Meio de Pagamento section. Adjust the options as needed:

• Habilitar "frase" do boleto: Active;
• Habilitar "referência" do boleto: Active;
• Apresentar Agência e Conta: Active;
• Vencimento: 3 days.

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The Configuração do Meio de Pagamento section contains optional settings, which can be used according to the merchant's preference.

5. SPS Notifica configuration

In the SPS Notifica tab, locate the Configuração de integração section. In the URL de comunicação field, enter:

https://meiosdepagamentobradesco.com.br/notification

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Important:

In Configuração do Meio de Pagamento, set the Boleto and Pix fields to Inactive when using only Bradesco Boleto.

If you also use Bradesco Pix, keep the Pix field as Active.

Save all changes and proceed to the next step.

Boleto processing, status update, and automatic reconciliation

To enable Bradesco registered boleto processing, automatic status updates, and automatic reconciliation, you must configure the Sonda profile and the Sonda user in the Bradesco Panel.

In this section, you will find how boleto status updates work and the configurations required to enable this process.

Status Update

For the Bradesco registered boleto payment method, status updates are performed via batch polling:

• This polling occurs in the morning: 4 a.m., 6 a.m., 8 a.m., 10 a.m., and 12 p.m.

To receive payment notifications, the merchant must have the Notification URL registered and perform GET requests.

Note: Currently, the polling considers transactions with a due date within the interval of 30 days before and 30 days after the polling date.

User configuration in the Bradesco Panel

To enable boleto processing and allow automatic reconciliation, it is necessary to configure the Sonda profile and create the Sonda user in the Bradesco Panel.

• Acesse Usuários → Controle de Acesso

On the Controle de acesso screen, fill in the fields as follows:

• In the Perfil field, enter Sonda;
• In the Status field, select Ativo;
• Click Gravar to store the configuration.

After saving the settings:

• Go to the Usuários menu;
• Click Incluir.

On the Formulário de Inclusão screen, fill in the fields as follows:

• In the Perfil field, select Sonda (configured in the previous step);
• Fill in the required fields:
  • Email: [email protected]
  • Nome: Sonda;
  • Telefone: Enter the phone number.
• In the Status field, select Ativo;
• Click Gravar.

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Important:

The user created with the Sonda profile is used by Bradesco to send automatic updates on boleto status.

Manual Reconciliation

The boleto reconciliation can be performed manually on the Cielo Website when necessary.

1. In E-commerce, open Link de Pagamento.
2. In the Geral > Pedidos tab, filter the sales by Boleto.
3. Find the order with Pendente status.

4. Open the sale details by clicking the + icon.
5. In Detalhes do pedido, select Confirmar pagamento.

After confirmation, the Cielo Website will display a message stating that the payment was successfully confirmed.

Activate in the Cielo E-commerce Portal

Once all configurations in the Bradesco Panel are complete, contact Cielo support via email ([email protected] to finalize the activation of Bradesco boleto as a payment method.

When requesting activation, provide the following information:

Registration Data

The merchant must provide Cielo support with the following information:

Bradesco credentials will be required:

These credentials are used so that Cielo can query the boleto status.

Support

Bradesco Support

For questions about credentials, access, notifications, or banking configurations:

[email protected] [email protected] [email protected] [email protected]

Cielo Support

If you have questions at any stage or need further technical information, contact the Cielo E-commerce Web Support through the following channels:

• E-mail: [email protected]
• Major cities 4002-5472
• Other locations: 0800 570 8472
• Service hours: 24 hours a day, 7 days a week.