View MerchantId and MerchantKey credentials on the Cielo website

  1. Access the website Cielo and click on Login;
  1. Go to My Cielo Account with the EC number created, and click on Entrar;

  2. If you have more than one establishment and need to change, click on Meus estabelecimentos;

  3. Click on Ver mais;

  4. Select the desired establishment, (The Cielo E-commerce API EC number can be found in the welcome e-mail sent by Cielo) and click on Acessar;

  5. Click on E-commerce;

  6. In Gerenciamento de Credenciais click on Acessar;

  7. On the Credencial API tab, click on Visualizar;

  8. Insert the token that was sent to you via the Cielo management app or e-mail and click on Autenticar;

  9. You can now view your MerchantId and MerchantKey credentials.

  • Viewing the credential on the admin portal will be discontinued and will only be available on the Cielo website.
  • Copy and store your credentials in a safe place. You have 3 minutes to do this before the information is automatically closed for security reasons.